Privacy Policy

We may collect the following categories of personal information from you:

  • Contact information, including name, email address, street or mailing address and telephone or mobile phone number

  • Billing information, including billing address, order details and other commercial information 

  • Demographic information, including age, date of birth, gender, interests, country and zip code

  • Unique identifiers, including user name and password

  • Preference and other information, including product wish lists, order history and marketing & music preferences  

  • Geolocation information, including your actual or approximate location (for example, from the IP address of your device or computer)

  • Photos and videos that you submit on our Sites

  • Internet and other electronic network activity

​We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • Send you requested updates and newsletters about an artist, type of music or related special offers

  • Send you requested product or service information

  • Fulfill your order

  • Send you an order confirmation

  • Respond to customer service requests, questions and concerns

  • Send you marketing communications

  • Administer promotions and sweepstakes you enter and notify you of the results

  • Improve our marketing efforts

  • Maintain and improve our Sites, content, products and services

  • Conduct research and analysis

  • Display or promote content based upon your location and/or interests

  • Maintain the security and effective functioning of our Sites and your accounts

  • Address our compliance and legal obligations and exercise our legal rights

Other Sources of Information

We may receive information about you from other sources and may combine this data with information we already have about you, including:

  • Artists: such as marketing data from a new or partnering artist that is integrated with information we already have about you to create a more tailored fan experience;

  • Business Partners: such as contest providers and other promotional partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and others who enable sign-on functionality and social network integration;

  • Publicly-available databases;

  • Other Applications: such as music/video streaming sites and social media platforms; and

  • Digital Service Providers: if you choose to use features on our Sites (such as pre-save campaigns) that connect to your online profiles or social media accounts, we may collect any information that you permit through your settings on those connected accounts.

 

This information helps us to update, expand and analyze our records, identify new customers and provide content and services that may be of interest to you.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Monitoring and Fraud Prevention

To help protect you and others, we monitor use of the Sites and we use the information we collect, including personal information, to identify fraudulent activities and transactions; prevent abuse of and investigate and/or seek prosecution for any potential threats to or misuse of the Sites; ensure compliance with the applicable terms of service and this privacy policy; investigate violations of or enforce these agreements; and otherwise to protect the rights and property of Sony Music, its partners and customers.  Monitoring may result in the collection, recording, and analysis of online activity or communications through the Sites, and you consent to this monitoring by using the Sites.  If you do not consent to these conditions, you must discontinue your use of the Sites.

Retention

We will retain your information for as long as your account is active and as needed to provide you services.  We will use and retain your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

 

We may contact you to notify you regarding your purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Choice/Opt-Out

Email and Newsletter Preferences

You may choose to stop receiving newsletters, updates or marketing emails by following the unsubscribe instructions included in such emails.  Some Sites also allow you to change your email preferences within your online profile or by contacting us:

Country and City Records, LLC

Business Address:

6564 Loisdale Ct Ste 550a

Springfield, VA 22150-1827

Ph: 703-313-7044

 

Consent to Processing

Our Sites are operated in the United States.  If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our Sites, or providing us with any information, you fully understand and consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

Additional Information

Links to Other Site(s) – Our Site(s) includes links to other site(s) whose privacy practices may differ from those of Sony Music.  If you submit personal information to any of those sites, your information is governed by their privacy policies.  We encourage you to carefully read the privacy policy of any site you visit.

Children – We do not knowingly collect or attempt to collect any personal information from children under the age of 13.  If you feel that we have unknowingly collected information from someone under the age of 13, please contact us immediately and this information will be removed.

For more information on how to protect your children online:

Visit www.OnGuardOnline.gov for social networking safety tips for parents and youth.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at send us mail to:
 

Country and City Records, LLC

Business Address:

6564 Loisdale Ct Ste 550a

Springfield, VA 22150-1827

Ph: 703-313-7044